Speaking of being 8 months pregnant, I now know what a sardine can must feel like! Our baby girl is getting to be so long that I have serious pain in my upper abdomen where her foot sits. It's starting to get to the point that it wakes me up in the middle of the night! Fortunately we're in the home stretch and she will be here before we know it! (Now I'm about to rant - feel free to close your browser now)
After much debate I have also decided to look at another hospital and doctors office in the area. The long saga of this doctors office is starting to become ridiculous. Prior to them adding me as a patient they needed my medical records, but their fax machine was broken. Instead of letting me know what the situation was, contacting my doctor, or making any sort of arrangements to have the paperwork mailed to them, they instead chose to just ignore the problem. I became so frustrated on the phone with them that I broke out in tears and they finally made an appointment for me. I should have known better right then and there. I should have found another doctor immediately, but instead I gave the office a lot of leeway and decided to continue making appointments at this office. Unfortunately they lady who schedules the appointments doesn't know how to operate the program properly, they double book the doctors and the front of house staff is just generally rude.
All of this being said, I had decided that I was just going to stick it out until our daughter was born, until yesterday. I had received a phone call last week that said I needed to reschedule my appointment because a meeting had been scheduled during my appointment time. When I returned the call I was put on hold for 15 minutes and upon hanging up the phone I got pulled over because I was "texting and driving" - I didn't receive a ticket, but it didn't help my frustration with the doctors office, but I let it slide. Yesterday I received another call that a future appointment I had interfered with a surgery - and that's when it hit me. I do not HAVE to go to this doctor's office.
In Indianapolis I never had a problem scheduling appointments, my doctor and the office staff were always kind, caring, friendly, and if she was not going to be available they didn't cancel my appointment entirely. They would call to ask if it would be okay if I were to see another doctor instead - this only happened once mind you. Overall I am very disappointed in the care that I have received here so far, but at least baby Brack is healthy!
This weekend consists of a doctors appointment at the terrible location on Friday, a birthplace tour at the other hospital on Saturday, and deciding if I want to transfer doctors. Please pray that we make the best decision for our family.
I love my OBGYN Dr. Finnegan at Longmont Clinic/Hospital in case you need to look anywhere else!
ReplyDeleteHow did your appointment go today?? Will be praying for you as you look for another doctor!!
ReplyDeleteKadi - Is your doctor female? I'm a little picky about that :)
ReplyDeleteStacey - The appointment was fine, but the receptionist was rude, the lady that schedules appointments doesn't know how to work the computer, but thankfully she let me fill out the medical release without asking me a single question (until the phone call I received from her later)
Tomorrow Jon and I are going to tour Good Samaritan Hospital (I'm excited because it's a baby friendly hospital!) I already called the Women's Health Group that's attached to the hospital and they asked for my medical records - so on Monday I'm going to call back and schedule my first appointment :)
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